Frequently Asked Questions

Order cut-off times, file formats, proofs, GST invoices, and delivery. Answers from our Gurugram workshop team.

PRODUCTION SCHEDULE & TECHNICAL FAQ

Order Deadlines & Common Questions

Transparent batch schedules from our Gurugram factory floor. Know exactly when your artwork locks, when our presses roll, and when your order ships.

DAILY PRODUCTION CUTOFF SCHEDULE — IST
Cut-Off
12:00 PM
Same-Day Express

Digital Fast-Track

Same Evening Dispatch
ETA: 6–8 PM
Eligible Products
  • Roll-Up Retractable Standees (320μ Greyback)
  • Self-Adhesive Vinyl & Frosted Glass Film
  • Direct-to-Film (DTF) Gang Sheets & Rolls
Artwork must be preflight-approved before 12 PM IST for evening dispatch.
Cut-Off
3:00 PM
Standard Express

Sublimation & Hardware

24–48 Hour Dispatch
ETA: Next-Day Air Priority
Eligible Products
  • Corporate Satin Lanyards & RFID ID Cards
  • Custom Ceramic Sublimation Mugs (11oz AA)
  • Cotton T-Shirts & Promotional Apparel
Heat-press and ultrasonic ribbon assembly runs in afternoon production batches.
Cut-Off
6:00 PM
Industrial Line

Offset & Heavy Fabrication

2–4 Business Days
ETA: Express Surface Courier
Eligible Products
  • Corporate Wire-O & Spiral Bound Manuals
  • Custom Insulated Paper Cups & Containers
  • Photoluminescent Sunboards & LED Lightboards
Multi-stage folding, wire-o binding, CNC laser routing, and Samsung LED wiring required.
ARTWORK PREFLIGHT STANDARDS

File Preparation Requirements Before Submission

View Full Rate Matrix
1
Vector Dielines & Cut Paths

100% Magenta Spot Color labeled 'CutContour' or 'Crease'

Required for kiss-cut stickers, frosted films, and custom shape badges.

2
Bleed Allowance Margins

3mm Bleed on all edges (0.5 inch for Roll-Up Standees & Flex)

Keeps critical graphics safe from edge-trim shearing.

3
Color Gamut Calibration

CMYK Fogra39 / Coated GRACoL (300 DPI at 100% scale)

Spectrophotometer calibrated; RGB auto-converted with digital proof.

4
Typography & Outlines

Convert all fonts to vector outlines (Ctrl+Shift+O / Cmd+Shift+O)

Eliminates missing font warnings and text shift errors on press.

Frequently Asked Questions

8 questions answered by our production team

Orders with pre-flight approved artwork submitted before 12:00 PM IST qualify for same-evening digital dispatch (Roll-Up Standees, Vinyl, DTF). Standard sublimation batches (Lanyards, Mugs, Apparel) lock at 3:00 PM IST for 24–48h dispatch. High-volume fabrication jobs like Wire-O spiral manuals, paper cups, and CNC LED light boards lock at 6:00 PM IST for 2–4 day production.

Still have a question?

Our prepress engineers respond on WhatsApp within 45 minutes on business days.