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PAN-INDIA DISPATCH • LOGISTICS POLICY

Shipping & Delivery Policy

Effective Date: October 2026•GST Registered Facility•Dispatched from Gurugram, Haryana

Direct In-House Dispatch

All orders are manufactured and packaged directly at our facility in Sector 6, Gurugram. We partner with tier-1 Indian express logistics couriers and local courier networks to guarantee safe, moisture-sealed delivery nationwide.

1. Production Turnaround vs. Shipping Transit

Please note the difference between Production Turnaround (the time taken by our factory to print, dry, coat, assemble, and pack your goods) and Transit Time (the courier delivery duration):

Product CategoryStandard Factory ProductionExpedited Rush Production
Corporate Ceramic Mugs (Sublimation)1 - 2 Business DaysSame-Day / 24h Rush
Satin Lanyards & RFID/PVC ID Cards2 - 3 Business Days48h Rush Available
Velvet Matte & Foil Business Cards (400 GSM)2 - 3 Business DaysPriority Slot
Roll-Up Standees & Promo Banners1 - 2 Business DaysSame-Day Local NCR
Self-Adhesive Vinyl & Nightglow Sunboards2 - 3 Business DaysStandard Dispatch
Architectural 3D Acrylic & LED Signage3 - 5 Business DaysEngineered Scheduling
DTF Transfers & Custom Apparel1 - 2 Business Days24h Express Available
NCR Bill Books & Business Stationery3 - 4 Business DaysStandard Production

2. Courier Delivery Timelines

Once your order leaves our Gurugram facility, typical delivery timelines are:

  • Local Delhi NCR (Gurugram, Delhi, Noida, Greater Noida, Faridabad, Ghaziabad): Same-day local dispatch or 24-hour express courier. Factory pickup from Sector 6 Gurugram is also available.
  • Tier-1 Metros (Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Ahmedabad, Pune): 2 - 3 business days via Express Air.
  • Tier-2 & Tier-3 Cities: 3 - 5 business days via Surface Express.
  • Remote, North-Eastern States & J&K: 5 - 7 business days.

3. Shipping Logistics Partners & Real-Time Tracking

We ship using established courier networks including Blue Dart, Delhivery, DTDC, Trackon, Smartr, and Porter (for bulk local NCR deliveries).

As soon as your package is dispatched, you will receive an automatic WhatsApp notification and email containing your Air Waybill (AWB) number and live tracking link.

4. Packaging & Damage Prevention Standards

To eliminate transit damage, we apply tailored commercial packing methods:

  • Ceramic Mugs: Shipped in custom molded thermocol/styrofoam clam-shells inside heavy 5-ply cartons.
  • Business Cards & Stationery: Enclosed in moisture-resistant plastic inner sleeves and reinforced cardboard outer shippers.
  • Acrylic 3D Signs & LED Boards: Protected with peel-off scratch guards, corner edge protectors, high-density bubble sheets, and timber batten crating for oversized signage.

5. Shipping Rates, Free Delivery & Workshop Pickup

  • Free Delivery Rule: Free standard delivery applies to orders of ₹999 or more across India. For orders below ₹999, standard courier charges (₹99) are computed at checkout based on weight and destination pincode.
  • Workshop Pickup: Local clients in Delhi NCR are welcome to pick up completed orders directly from our Sector 6 Gurugram facility (Shop No. 2, Plot No. 1616, 8 Biswa Road) during operational hours (Monday to Saturday, 10:00 AM – 8:00 PM IST) with zero shipping fee.
  • Signage Installation: For 3D acrylic LED channel letters, lightboxes, and large-format hoardings, our technicians offer optional on-site mounting and installation across Gurugram and Delhi NCR upon request. Quotations are provided based on site elevation and mounting hardware required.
  • GST E-Way Bills: Consignments with an invoice value exceeding ₹50,000 are dispatched with statutory GST E-Way Bills generated in compliance with the Central Goods and Services Tax Act.